Employee engagement is the strength of the mental and emotional connection employees feel toward their places of work, and in Quantum’s report on 2018 Employee Engagement Trends, we find some of its top drivers. The five drivers with the highest favorability among employees at the best places to work include: believing the organisation will be successful in the future, being treated fairly regardless of race, gender, age, ethnic background, disability, sexual orientation, or other differences; a sense of pride to be working there, commitment to producing top quality work,
On the opposite end of the spectrum, the five themes with the lowest favorability among employees at the best places to work are: understanding why the organisation makes changes, being paid fairly, seeing professional growth and career development opportunities in the organisation, and having a vast sense of loyalty to the organisation.
The report is based on employee surveys from nearly 50 Best Places to Work contests, and aggregates responses from more than 600,000 employees across 8,000 organisations in the US.
Managers care about developing employees The gradual increase in the item, “My immediate manager cares about my development,” is a great indication that managers understand the importance of developing their teams.
However, when coupled with whether employees have visibility to growth opportunities, there is an average 10% gap in favourability over the past eight years. That gap has gradually widened from 9% in 2013 to 12% in 2017. This represents the gap between managers’ intent and their ability to deliver.
The survey item, “I see professional growth and career development opportunities for myself in this organisation,” is consistently a top driver of engagement. Unfortunately, it’s also consistently been among the bottom in favourability.
Empowering managers to close this gap could greatly impact engagement.