Customer relations has been an essential enterprise that has strengthened or weakened the foundations of businesses for time immemorial. Earning a customer’s...
Speaking on the theme: “Business Growth; The Role of HR” at the just ended HR Interactive event, Iris Owusu Manu, HR Business Partner (Technology, Diversity & Inclusion), Vodafone Ghana, said that the employee experience HR creates throughout the employee lifecycle is critical for attracting, recruiting and retaining people that drive business growth.
Many organisation’s are moving away from hierarchical structures to building a more agile working culture that focuses on the organisation’s ability to...
Ghana’s workforce is predominantly employed by the informal sector. This sector of our economy is largely made up of Small-and Medium scale Enterprises (SMEs) and sole proprietorships (“one man business”). This is confirmed by available data from the Registrar General’s Department which indicates that 90% of companies registered in Ghana are SMEs. Over time, this target group has been identified as the catalyst for economic growth, serving as the major source of income and employment for many Ghanaians.
What happens when we embark on an employment relationship? I believe that there is an exchange of value. People are an organisation’s most important asset – it's human capital.